Terms and Conditions

TERMS AND CONDITIONS OF USE

Last Updated: 11/12/2025

1.Introduction

Welcome to Roblesabana Coffee (hereinafter, “the Store” or “we”), an e-commerce platform dedicated to the sale of coffee and related products.
By using our website https://www.roblesabanacoffee.com, you fully accept the following Terms and Conditions. If you do not agree with any of them, we recommend that you do not use this site.

2.Store Identification

Trade Name: Roblesabana Coffee
Legal Name: AVENTURAS LIBERIANAS S.A
Business Registration Number: 3-101-673477
Address: Heredia, Ulloa
Contact Email: info@roblesabanacoffee.com
Phone: +506 8982-3630

3.Use of the Website

The user agrees to use this site solely for lawful purposes and in accordance with the laws of the Republic of Costa Rica. The use of the site to distribute illegal, offensive, or third-party harming content is strictly prohibited.

4.Prices and Availability

All prices are expressed in U.S. dollars (legal tender of the United States of America) or Costa Rican colones (CRC), as indicated. Prices may change without prior notice.
Product availability is subject to stock at the time of purchase.

5.Purchase Process

To make a purchase, the customer must select the products, add them to the cart, and complete the payment process. The customer will receive an email confirming their order and the transaction details.

6.Payment Methods

We accept payments via credit and debit cards through the BAC Credomatic payment gateway, in compliance with PCI-DSS security standards.

7.Shipping and Delivery

Shipments are made within the territory of Costa Rica:

  • Within the GAM: fixed rate of $7 or its equivalent in colones.
  • Outside the GAM: delivery and rates are coordinated with the customer prior to dispatch.
  • Delivery times vary between 2 to 5 business days, depending on the destination area.

8.Returns and Refunds

Return conditions are governed by our Refunds and Returns Policy, available on this website.

9.Intellectual Property

All content on the site (texts, images, logos, graphics, code, etc.) belongs to Roblesabana Coffee and is protected by intellectual property laws.

10.Data Protection

The processing of the user’s personal information is governed by our Privacy Policy.

11.Applicable Law

These Terms and Conditions are governed by the laws of the Republic of Costa Rica. Any disputes will be resolved before the competent courts of the country.